Made to fit the needs of your customers.
Integrate voice & conversational intelligence into your products through an independent platform that is always learning.
- Multilingual speech recognitionSupports 10 Indian languages Trained over 0.1M hours of speech data
- Streaming and synchronous cognitionAnalyses conversations for both online and offline use cases
- Context & Intent identifcationVIVA Identifies the real meaning of the user's speech input as per your domain
- Speaker characteristicsUnderstand your user better than ever before, enabling hyper-personalization of all calls
Tech that suits your business needs
Functional 24/ 7
VIVA can function effectively and efficiently round the clock ensuring every inbound query is resolved quickly
A conversation design framework to engage with users. Has a human-like conversation, unlike most FAQ bots.
VIVA can handle scale with ease, it can simultaneously attend to any number of calls. Faster resolution for the user