iNTRODUCING viva

The Virtual Intelligent Voice Assistant that understands you and talks to you

Rich audio, multilingual support & natural conversations

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    Banking FAQ Handling (English)
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    Address change request (US English)
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    Air Conditioner Installation (Hindi)
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    Policy Renewal and Collection (Bahasa)
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VIVA FEATURES

Made to fit the needs of your customers.

Integrate voice & conversational intelligence into your products through an independent platform that is always learning.

  • Multilingual speech recognitionSupports 10 Indian languages Trained over 0.1M hours of speech data
  • Streaming and synchronous cognitionAnalyses conversations for both online and offline use cases
  • Context & Intent identifcationVIVA Identifies the real meaning of the user's speech input as per your domain
  • Speaker characteristicsUnderstand your user better than ever before, enabling hyper-personalization of all calls
For your enterprise

Tech that suits your business needs

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    Functional 24/ 7

    VIVA can function effectively and efficiently round the clock ensuring every inbound query is resolved quickly

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    Natural conversations

    A conversation design framework to engage with users. Has a human-like conversation, unlike most FAQ bots.

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    Scalable tech

    VIVA can handle scale with ease, it can simultaneously attend to any number of calls. Faster resolution for the user

The technology

Learn about the tech that makes up VIVA

Explore the tech
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Contextual Conversation Clustering (C3)

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Conversation Monitoring

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Automated Speech Recognition

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Idiolectic Layer