Context-Aware Spoken Language Understanding

Understanding you and your customer and carrying out an end-to-end flow to deliver the best possible experience

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We've got what it takes

Automatic Speech Recognition
Low latency multilingual ASR technology that provides high accuracy with hybrid transcription and support for customizable language models.
Dialog Management
Combined with NLU, our Dialog Management ensures that users can speak naturally with multiple context switches and speech disfluencies.
Natural Language Processing
Our NLU models help machines find insights from user speech. It extracts meaning, context and points of interest spoken throughout the call.
Knowledge Graph
Connectors to ingest your companies data and create knowledge graphs to enrich VIVA's intelligence and identify new use cases in a scalable way.

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