VIVA for Insurance Industry

To win the trust of the customer, insurance companies need to provide the best service with proper compliance adherence and a sharp reduction in misselling of policies along with excellent claims handling process. This can be easily achieved through the introduction of Conversational AI in insurance. VIVA automates and enables you to optimize every interaction in the customer lifecycle.

Lead qualification

Automated Claim Registrations

Insurance claim registration is a complicated process with a lot of documentation, where even one missing document can dismiss the claim. However, with the help of insurance automation, you can smoothen the whole process.

Persistent renewals and premiums

Increase the policy renewal rate, leading to higher retention and satisfied customers.

2 million

Pre-built models using 2 million insurance specific conversations

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