VIVA for Banking Industry

Artificial Intelligence in banking is now helping banks across their business with credit lending, to detect fraud and automate many offline processes. It’s now time to include Conversational Banking, where virtual banking assistant provides superior customer experience and improve operational efficiency for banks.

Mobile Banking

Are your customers spending a lot of time waiting in long queues before getting connected to the call centre support agents? Do they need to repeat the exact problem more than once to multiple agents? Conversational banking is your solution.

Credit Cards

From lead qualification and data collection to engagement reminder, VIVA intelligently communicates with Credit Card customers and delivers better Customer Experience and ROI.

Human Resources

Automate conversations with employees - Prospects, New and Existing.

1 million

Knowledge graph built on top of 1 million domain-specific data points

5 x

Experience with 5 large BFSI organizations

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