Empower businesses to communicate and transact with their multi-lingual customers in their preferred language.
Vernacular.ai is a multi-lingual AI platform that automates call centers and builds voice assistants for Indian enterprises, enabling them to achieve significant savings on call centers through the use of voice bots. Our Speech-to-Text engine supports 10 Indian languages, covering 100+ dialects and accents. Our single, unified platform has the ability to interact with the backend processes of systems, typically in English, thus enabling enterprises to provide seamless customer experiences.
Values shape the culture of the company and we believe that the cultural fit always comes before the skill sets. We look to hire the best talent who are deeply aligned with our values. We live by these values in our day-to-day work, and especially during hard times.
We start with our customer’s goals in mind, invest in user research and then work backwards. Our customer’s success is our success.
We take ownership to solve problems and deliver results. We own the results of our actions and take responsibility for our failures. We make sure no one repeats the mistakes.
We take decisions quickly and act upon them. We promote action oriented behaviour rather than discussion based work. We believe a bad decision is better than no decision.
We ensure that whatever we do, we aspire to become the best in that domain. We push each
other for excellence.
We don’t stop until we get there.
We believe that actionable feedback helps each of us grow in our roles. We work in a culture which encourages continuous flux of feedback from and to peers.
We believe conflict, discussion and debate are healthy. Ideas win and not the loudest person in the room or the highest title. We commit to the decisions made regardless of whether we agree or not.