Conversational AI platform for Indian enterprises supporting 10 languages

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Customers Vernacular.ai

quotes

“With the voice assistant, we’re able to provide a high-quality and user-friendly contact centre experience, along with efficient call routing when required. Vernacular.ai worked closely with us to ensure a successful implementation”

Ahmed Raza

IT-Head, Barbeque Nation

Call Centre Automation

Automate upto 80% of call centre conversations. Save significant costs.

  • Handle limitless calls

    At any given time in the day, without queuing

  • Consistent conversation

    Aligned to your brand and handled as per the call’s intention.

  • Easier information handover

    Singular channel as and when your information gets updated

  • Contextual & personalised conversation

    Tailored as per individual person

Brands are investing heavily in conversational AI. Are you ready to take the plunge?

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With Vernacular.ai, you get:

Increased Sales

Sales play a pivotal role in the success of a business. Our solutions can significantly increase agents efficiency by helping them focus on closing deals while we take care of scheduling and easy to collect data points.

Improved Customer Experience

Customer experience can make or break a company. Our Intelligent Virtual Assistant makes customer care effortless — making for happy customers who keep coming back.

Deployment Flexibility

You can choose between our hosted solution, managing the solution in your own cloud or a full enterprise-installable version that integrates with traditional on-prem systems eg (LDAP/AD, backups, updates and custom configuration)

Increased Automation

We get what you’re saying. Our technology allows for unprecedented comprehension, so customers can speak in their own words to get what they want faster. This means efficiently and accurately handling complex issues that would typically be sent to a live agent.

Enterprise scale

Vernacular handles the most critical business applications for some of the India's most well-known brands. With millions of customer transactions and growing, we have the know how to make sure your applications are always up and running and working the way they’re supposed to.

Cost Savings

You shouldn’t have to choose between quality customer care and savings. Our Intelligent Virtual Assistant can handle simple, repetitive tasks that would normally require the assistance of the live agent. Your customers will save time with efficient self-service, and your agents will be free to handle more complex issues, saving you money — it’s a win-win.

Want to learn more? Let’s talk.

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