Integrate voice & conversational intelligence into your products through an independent platform that is always learning.

Meet our products

AI driven conversations that deliver business insights and accelerate real time decisioning.

VASR

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Vernacular Automated Speech Recognition

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VIVA

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Vernacular Intelligent Voice Assistant

What is VASR?

Vernacular Automated Sound Recognition

State of the art STT technology that enables enterprises to convert audio to text by applying powerful neural network models in an easy-to-use API. VASR builds the foundation of our Voice AI platform.

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Multilingual speechrecognition

Supports 10 Languages and 160+ Dialects

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Speakercharacteristics

Identifies speaker characteristics - gender, age, dialect and region

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Intentidentifcation

Identifies the real meaning of a user's speech input as per your domain

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Sentimentanalysis

Infers and comprehends the sentiment and emotion of the speaker

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What is VIVA?

vernacular intelligent virtual assistant

A next gen multilingual voice AI platform designed to have natural conversations.

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Naturalconversations

VIVA uses a unique conversation design framework to understand intent.

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Personalization

Dynamically generates custom conversations with customers.

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Multilingual

Supports 10 Languages and 160+ Dialects; available 24x7

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Conversationanalytics

Supports 10 Languages and 160+ Dialects; available 24x7

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VIVA in action

Hear VIVA in different avatars

VIVA engaging with users across industries.

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Customer call with OYO Rooms
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Booking calls with Barbeque Nation
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Credit card application request
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Customer call with an airlines
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Our solutions

Customised Voice solution for Enterprises

Power your business with Voice AI.

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Banking
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Insurance
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Food and Beverage
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Hospitality

Banking and finance services

Delivering high value through contact center optimization Voice AI banking solutions for a digital economy

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Inbound phone banking services

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Outbound credit card lead generation

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Outbound welcome calling and account activation

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Outbound lead qualification

Insurance

Providing the best service with proper compliance adherence.

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Lead Prioritisation

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Schedule Appointments For Agents

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Automated Pre Confirmation Verification Call

Food and beverage

Providing a personalized experience to customers Customized Voice AI solutions for intelligent customer engagement

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Inbound reservations and query resolution

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Outbound initiation for missed customer leads

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Feedback collection and sales outbound

Travel & Hospitality

Improving customer experience at every touchpoint Hyper-personalized customer experiences with Voice AI

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Assistance during discovery and booking

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Post booking and pre-check-in/travel

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During-stay/travel and post-stay/travel

case study

Crafting Barbeque Nations customer service experience

VIVA delivers 70% contact center automation.

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The problem

Revenue loss / Call handling / CX / High attrition rate

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The solution

VIVA automates 70% of CC operations

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The result

Improved CX / 42% reduction in call handling time / Low attrition / CSAT -4.5

With the voice assistant, we’re able to provide a high-quality and user-friendly contact centre experience, along with efficient call routing when required. Vernacular.ai worked closely with us to ensure a successful implementation.

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Our culture

We are a Voice AI company

We’re obsessively passionate about whatever we do, may it be work or play.

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SPAT

Several people are talking is a podcast that archives our internal reading club discussions; it provides an opportunity for people to share and challenge their views on books, blogs, and research papers they have read..

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Reading Club:

We read, share, discuss and debate about any topic under the sun from history, Literature to Sci-Fi, Deep Tech. The only prerequisite is you should have read something.

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Paper Reading

Individuals from the AI/ML team review research papers and summarize each one. It helps everyone stay up to date with what’s happening in this space.

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Friday Training

Friday training session is an opportunity for the team to learn something new and improve their skill set. It allows any individual to take up a team training session on any topic.

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Team Outings

We hold occasional team outings, it’s the best way to reduce stress, break the ice and have fun.

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Internal Events

Customer Connect, Team Building Activities and Games.

Our technologies

Domains we work on

We have some of the most talented technical talent working with us, here’s a look at some of the stuff they work on.

  • tech-iconConversation modelling
  • tech-iconDistributed systems
  • tech-iconHuman-computer interaction
  • tech-iconSpeech processing
  • tech-iconNatural language generation
  • tech-iconNatural language understanding
  • tech-iconLinguistics
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our resources

The one stop shop for all things Voice AI

Vernacular.ai is a Series A funded start-up, we are an AI-First SaaS business that is driven with a mission to become the leading voice automation/AI platform in the world.

Coming Soon!

We are working to share our ideas with you. A rich collection of blogs, videos and infographics is on it’s way.

Meanwhile, you can check out our products, technology and solutions.